Customer Service Representative

ProSeal Service Group; Lincoln (NE); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid holidays

Life Insurance

Disability Insurance

Job summary

DXP is seeking a Customer Service Representative in Lincoln, NE to handle inquiries, processes orders, and support the sales team. You will ensure accurate quotes and timely order fulfillment while maintaining great customer relations.

The role requires a high school diploma or GED, and experience with MS Office. This is a full-time, on-site position offering comprehensive benefits and a collaborative team environment.

Qualifications

• Industrial products knowledge and mechanical aptitude a plus.
• Safety product knowledge helpful.
• Proficiency with Microsoft Office (Excel, Word, Outlook) is preferred.

Responsibilities

• Responding to customer inquiries regarding company products and services.
• Processing customer phone orders and checking stock availability.
• Checking shipping dates and updating customers on status.

Skills

Industrial knowledge

Mechanical aptitude

Safety product knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

USA:NE:Lincoln | Customer Service | Full-Time

Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Summary:
Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.

Responsibilities of theCustomer Service Representativeinclude, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling order to customer specifications and processing sales data via computer
• Assisting the outside sales teamby preparing price quotes and sourcing products

Qualifications of theCustomer Service Representativeinclude, but are not limited to:

• Industrial products knowledge and mechanical aptitude a plus
• S afety productknowledgehelpful
• Knowledge of Microsoft office (Excel, Word, Outlook)
• S hould be attentive and posea high drive to learn new product lines
• Must have experience performing a majority of the functions
• Data entry skills, organization, multi-tasking and customer focus is required

Additional Information:

• Physical Demand: N/A
• Working Conditions: Office Environment
• Training/Certifications: N/A
• Shift Time/Overtime: Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary
• Travel: N/A
• Education: High School Diploma or GED required

Location: USA:NE:Lincoln

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

Minimum Required Salary and benefits commensurate with experience.

We are an equal opportunity employer.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify.

EOE/M/F/D/V