Customer Service Representative

Red River Brick; College Station (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading construction materials supplier in College Station, TX, is seeking a Customer Service Representative. The ideal candidate will provide exceptional customer service, support the sales team, and process orders effectively. The role includes responsibilities such as entering data into the SAP system and assisting customers in the yard. Candidates with 2–5 years of relevant experience and strong computer skills are encouraged to apply. The position offers a Monday to Friday schedule with opportunities for growth.

Qualifications

• 2–5 years of customer service and/or inside sales experience.
• Strong computer skills, SAP experience a plus.
• Self-motivated, organized, and able to manage multiple priorities.

Responsibilities

• Provide inside sales support and exceptional customer service.
• Process orders, invoicing, and cash sales.
• Enter and maintain accurate data in the SAP system.
• Assist customers and drivers in the brick yard with order pickups.

Skills

Customer service

Order processing

SAP proficiency

Forklift operation

Education

Associate or Bachelor’s degree in Business or Marketing

Tools

SAP

Job description

Red River Brick, a premier brand of the General Shale network in the Southwest U.S., is seeking a Customer Service Representative to join our College Station, TX facility. This role is ideal for a customer-focused professional who is eager to develop in-depth knowledge of our products while supporting both customers and the sales team in the office and the yard.

Key Responsibilities

• Provide inside sales support and exceptional customer service
• Process orders, invoicing, and cash sales
• Answer incoming calls and respond to customer inquiries
• Enter and maintain accurate data in the SAP system
• Coordinate with dispatch to schedule truck deliveries (dispatch experience a plus)
• Collaborate closely with the outside sales team
• Perform manual handling of product as needed
• Assist customers and drivers in the brick yard with order pickups
• Operate a forklift to load and unload materials safely and efficiently
• Maintain a clean, organized, and safe yard environment

Qualifications

• 2–5 years of customer service and/or inside sales experience
• Associate or Bachelor’s degree in Business, Marketing, or a related field preferred
• Strong computer skills; SAP experience a plus
• Excellent written and verbal communication skills
• Self-motivated, organized, and able to manage multiple priorities
• Previous forklift experience or ability to become certified preferred
• Willingness to work both in an office setting and outdoors in a yard environment

What We Offer

• Schedule: Monday - Friday, 7:00 AM - 4:00 PM