Yard and Customer Service Associate

General Shale; College Station (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Red River Brick, a Premier brand of the General Shale network, seeks a Yard and Customer Service Associate in College Station, TX. You will support inside sales, process orders, and assist both customers and the sales team in the office and the yard.

The role requires 2–5 years of customer service/inside sales experience, SAP familiarity, and the ability to work in an outdoor yard as needed. Competitive salary and daytime schedule.

Qualifications

• 2–5 years of customer service and/or inside sales experience.
• Associate or Bachelor’s degree in Business, Marketing, or related field preferred.
• Strong computer skills; SAP experience a plus.
• Excellent written and verbal communication skills.
• Willingness to work both in an office setting and outdoors in a yard environment.

Responsibilities

• Provide inside sales support and exceptional customer service
• Process orders, invoicing, and cash sales
• Answer incoming calls and respond to customer inquiries
• Enter and maintain accurate data in the SAP system
• Coordinate with dispatch to schedule truck deliveries (dispatch experience a plus)
• Collaborate closely with the outside sales team
• Perform manual handling of product as needed
• Assist customers and drivers in the brick yard with order pickups
• Operate a forklift to load and unload materials safely and efficiently
• Maintain a clean, organized, and safe yard environment

Skills

Customer service

Inside sales

Education

Business degree

Marketing degree

Tools

SAP

Job description

Yard and Customer Service Associate
College Station, TX

Red River Brick, a premier brand of the General Shale network in the Southwest U.S., is seeking a Yard and Customer Service Associateto join our College Station, TX facility. This role is ideal for a customer-focused professional who is eager to develop in-depth knowledge of our products while supporting both customers and the sales team in the office and the yard.

Key Responsibilities:

• Provide inside sales support and exceptional customer service
• Process orders, invoicing, and cash sales
• Answer incoming calls and respond to customer inquiries
• Enter and maintain accurate data in the SAP system
• Coordinate with dispatch to schedule truck deliveries (dispatch experience a plus)
• Collaborate closely with the outside sales team
• Perform manual handling of product as needed
• Assist customers and drivers in the brick yard with order pickups
• Operate a forklift to load and unload materials safely and efficiently
• Maintain a clean, organized, and safe yard environment

Qualifications:

• 2–5 years of customer service and/or inside sales experience
• Associate or Bachelor’s degree in Business, Marketing, or a related field preferred
• Strong computer skills; SAP experience a plus
• Excellent written and verbal communication skills
• Self-motivated, organized, and able to manage multiple priorities
• Previous forklift experience or ability to become certified preferred
• Willingness to work both in an office setting and outdoors in a yard environment

What We Offer:

• Salary Range: $40,000 - $50,000
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM

2-5 years: Customer Service and/or Inside Sales

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.