Customer Service Representative

Max Motors Auto Group; Clinton (MD); On-site; USD 53,604 - 160,811; Full time

Job summary

A leading automotive dealership in Clinton, United States, is seeking a dedicated Customer Service Representative to be the first point of contact for customers. You will assist with inquiries, manage complaints, and ensure customer satisfaction. Ideal candidates have experience in customer service, strong communication skills, and basic automotive knowledge. Join a dynamic team to enhance the customer experience.

Qualifications

• Proven experience in customer service or a related field.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Basic knowledge of automotive products and services is preferred.

Responsibilities

• Assist customers with inquiries regarding vehicles, services, and dealership policies.
• Manage customer complaints and provide appropriate solutions.
• Coordinate with various dealership departments to ensure customer satisfaction.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Multitasking ability

Tools

Microsoft Office Suite

CRM software

Job description

LocationClinton, United States# Customer Service Representative at Max Motors DealershipsLocationClinton, United StatesSalary£40000 - £119998 /yearJob TypeFull-timeDate PostedMarch 14th, 2026Apply Now### OverviewWe are seeking a dedicated individual to join our team at Max Motors Dealerships as a customer service representative. In this capacity, you will be the first point of contact for our valued customers, providing them with exceptional service and support throughout their automotive needs.### Key Responsibilities* Assist customers with inquiries regarding vehicles, services, and dealership policies.* Manage customer complaints and provide appropriate solutions in a timely manner.* Coordinate with various dealership departments to ensure customer satisfaction.* Maintain customer records and update information as needed.* Provide informative responses regarding vehicle features, financing options, and service schedules.### Requirements* Proven experience in customer service or a related field.* Strong communication and interpersonal skills.* Ability to work in a fast-paced environment and handle multiple tasks effectively.* Basic knowledge of automotive products and services is preferred.* Proficient in Microsoft Office Suite and customer relationship management (CRM) software.### Nice to have* Experience in the automotive industry.* Fluency in additional languages.* Strong problem-solving skills and a customer-focused mindset.