Customer Service Representative

Max Motors Auto Group; United States; On-site; USD 53,354 - 160,061; Full time

Job summary

An automotive dealership in Kentucky is looking for a dedicated Customer Service Representative. You will be the first point of contact for customers, providing exceptional service and support for their automotive needs. Responsibilities include assisting customers with inquiries, managing complaints, and maintaining customer records. The ideal candidate has prior customer service experience, strong communication skills, and basic automotive knowledge. This full-time position offers a competitive salary and benefits.

Qualifications

• Proven experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries regarding vehicles and services.
• Manage customer complaints and provide appropriate solutions.
• Coordinate with various dealership departments.

Skills

Customer service

Communication skills

Interpersonal skills

Problem-solving skills

Education

Experience in customer service or related field

Tools

Microsoft Office Suite

CRM software

Job description

LocationButler, United States# Customer Service Representative at Max Motors DealershipsLocationButler, United StatesSalary£40000 - £119998 /yearJob TypeFull-timeDate PostedMarch 19th, 2026Apply Now### OverviewWe are seeking a dedicated individual to join our team at Max Motors Dealerships as a customer service representative. In this capacity, you will be the first point of contact for our valued customers, providing them with exceptional service and support throughout their automotive needs.### Key Responsibilities* Assist customers with inquiries regarding vehicles, services, and dealership policies.* Manage customer complaints and provide appropriate solutions in a timely manner.* Coordinate with various dealership departments to ensure customer satisfaction.* Maintain customer records and update information as needed.* Provide informative responses regarding vehicle features, financing options, and service schedules.### Requirements* Proven experience in customer service or a related field.* Strong communication and interpersonal skills.* Ability to work in a fast-paced environment and handle multiple tasks effectively.* Basic knowledge of automotive products and services is preferred.* Proficient in Microsoft Office Suite and customer relationship management (CRM) software.### Nice to have* Experience in the automotive industry.* Fluency in additional languages.* Strong problem-solving skills and a customer-focused mindset.