Customer Service Representative

TWO MEN AND A TRUCK®

Casselberry (FL)

On-site

USD 17,908 - 19,286

Full time

14 days+

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Benefits offered by this job

$14 - $15 per hour plus bonuses and commissions!

Paid training

Unlimited commissions

Monthly bonus opportunities

Health benefits after 1 year

PTO after 1 year

Job summary

Join a locally owned and operated franchise of a leading moving company as a Customer Service Representative. In this role, you will provide exceptional customer service, recommend moving services, and help customers throughout the moving process. Enjoy competitive pay ranging from $13 to $15 per hour, with opportunities for bonuses and commissions, alongside a supportive work culture focused on helping others.

Qualifications

Excellent customer service skills.
Friendly, positive attitude.
Strong computer skills; preferred experience with Microsoft Office.

Responsibilities

Recommend moving services and supplies based on customer needs.
Input information into scheduling software for accurate estimates.
Follow up with customers for feedback during and after moves.

Skills

Customer service skills

Computer skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK.

10 months ago Be among the first 25 applicants.

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TWO MEN AND A TRUCK in Seminole County is IMMEDIATELY HIRING motivated, people-loving, customer-focused individuals!

The right candidate will have a winning attitude, be self-motivated, and enjoy a fast-paced team environment. They will also possess the ability to build relationships and provide first-class customer service using strategic selling skills and compassion for others. Moving can be stressful – join our team and help take the stress out of our customers’ day. Starting pay is $13-$14/hr (based on experience) plus unlimited commissions based on move and box sales. Monthly bonuses are based on achieving overall company goals.

What We Offer

$14 - $15 per hour plus bonuses and commissions!
Paid training
Unlimited commissions
Monthly bonus opportunities
Health benefits after 1 year
PTO after 1 year

Responsibilities

Recommend moving services, boxes, supplies, and equipment to customers based on their needs and specifications.
Input information into scheduling software for accurate estimates.
Follow up with customers to obtain feedback during and after moves.
Provide outstanding customer service on all calls and web leads.
Complete paperwork and process payments.
Communicate professionally in English.

Requirements

Excellent customer service skills.
Friendly, positive attitude, enjoys helping others.
High school diploma or equivalent.
Strong computer skills; Microsoft Office experience preferred.

At TWO MEN AND A TRUCK, our culture is important. We are proud to be an Equal Opportunity Employer and seek individuals from diverse backgrounds and experiences.

This job posting is for a position at the locally owned and operated TWO MEN AND A TRUCK franchise in Seminole County, FL. The employer at this location is Lehman Moving and Storage, Inc.

Seniority level