Customer Service Representative

Snelling; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Snelling in Bentonville, AR is seeking a dependable Customer Service Representative to support daily warehouse operations by assisting customers, coordinating shipments, and maintaining accurate records.

You will collaborate with drivers, warehouse staff, and corporate teams to ensure seamless order processing, invoicing, and timely reporting. This role requires a high school diploma or GED and a strong eye for detail, organization, and effective communication.

Qualifications

• High school diploma or GED required.

Responsibilities

• Provide excellent customer service by phone, email, and in person.
• Process customer orders, invoices, and shipping documentation.
• Check drivers in and out and coordinate dock assignments.
• Maintain accurate data entry and complete time-sensitive reports.
• Monitor inventory and shipment status.
• Assist with customer inquiries and resolve issues promptly.
• Work closely with warehouse and corporate teams to ensure efficient operations.

Skills

Customer service

Data entry

Communication

Education

High school diploma or GED

Job description

We are seeking a dependable and detail-oriented Customer Service Representative to join our warehouse team.

This position plays a key role in supporting daily warehouse operations by assisting customers, coordinating shipments, processing invoices, maintaining accurate records, and communicating with drivers, warehouse staff, and customers.

Responsibilities

Provide excellent customer service by phone, email, and in personProcess customer orders, invoices, and shipping documentationCheck drivers in and out and coordinate dock assignmentsMaintain accurate data entry and complete time-sensitive reportsMonitor inventory and shipment statusAssist with customer inquiries and resolve issues promptlyWork closely with warehouse and corporate teams to ensure efficient operations

Qualifications

High school diploma or GED requiredMinimum…