Customer Service Representative

AV Taxi Rides; Baton Rouge (LA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid training

Paid time off

Health insurance eligibility

Career growth opportunities

Employee transportation discounts

Full-time schedule

Collaborative work environment

Job summary

AV Taxi Rides in Baton Rouge, LA is looking for a motivated Customer Service Representative (CSR) to support daily transportation operations and assist customers with ride-related inquiries. The ideal candidate will have strong communication skills, basic computer proficiency, and the ability to multitask in a fast-paced environment.

This is a full-time, on-site role offering paid training and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Basic computer proficiency and data entry skills.
• Ability to multitask in a fast-paced environment.
• Professional and customer-focused attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Assist customers with ride bookings and scheduling changes.
• Provide information on transportation services and company policies.
• Coordinate with dispatch and operations teams to support customers.
• Update customer information in company systems.
• Deliver excellent customer service in every interaction.

Skills

Communication

Interpersonal skills

Data entry

Multitasking

Customer-focused

Education

High school diploma or equivalent

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Baton Rouge. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Assist customers with ride bookings, scheduling changes, and service-related questions
• Provide accurate information regarding transportation services and company policies
• Coordinate with dispatch and operations teams to support customer needs
• Update customer information within company systems
• Deliver excellent customer service in every interaction

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Basic computer proficiency and data entry skills
• Ability to multitask and work in a fast-paced environment
• Professional and customer-focused attitude

Salary Range

$18 - $28 per hour, based on experience and qualifications

Benefits

• Paid training
• Paid time off (PTO)
• Health, dental, and vision insurance eligibility
• Opportunities for career growth and advancement
• Employee transportation discounts
• Stable full-time schedule
• Supportive and collaborative work environment