Customer Service Representative

Manpower, Inc.; Austin (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

ManpowerGroup is seeking motivated and customer-focused Customer Service Representatives to join a San Antonio-based operations team supporting a major client. This is a long-term temporary assignment with potential for permanent conversion.

The role is onsite in San Antonio, TX, with full-time schedules including 7:00 AM–4:00 PM and 4:00 PM–1:00 AM shifts. Pay is $22.68/hour plus shift premiums where applicable, and paid training is provided.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills required.
• Customer-focused mindset with problem-solving abilities.
• Basic computer proficiency and ability to navigate multiple systems.
• Ability to work onsite in San Antonio, TX.
• Flexibility to work assigned schedules, including weekends as needed.

Responsibilities

• Provide exceptional customer service and support to customers.
• Respond to inquiries in a professional and timely manner.
• Research, troubleshoot, and resolve customer concerns.
• Document interactions accurately in company systems.
• Follow established procedures and service guidelines.
• Meet attendance, productivity, and quality expectations.
• Collaborate with team members and leadership to ensure customer satisfaction.

Skills

Communication skills

Interpersonal skills

Customer service mindset

Basic computer skills

Onsite work

Education

High School Diploma or GED

Job description

Customer Service Representative

Location: San Antonio, TX 78249

Pay Rate: $22.68/hour + Shift Premiums (where applicable)

Schedule: Full-Time, Onsite

Duration: Long-Term Temporary Assignment (8-12 Months) with Potential for Permanent Conversion

Join a Global Leader in Customer Support

We are seeking motivated and customer-focused Customer Service Representatives to join a growing team supporting a major client operation in San Antonio, TX. This is an exciting opportunity to be part of a large-scale business expansion with the potential to transition into permanent employment based on performance and business needs.

If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to hear from you.

Available Shifts

• 7:00 AM - 4:00 PM

2nd Shift

• 4:00 PM - 1:00 AM

Scheduling Requirements

• Operations run 7 days per week
• Weekend availability is required for many positions
• Employees may have two days off during the week depending on business needs and assigned schedules

Responsibilities

• Provide exceptional customer service and support to customers
• Respond to inquiries in a professional and timely manner
• Research, troubleshoot, and resolve customer concerns
• Document interactions accurately in company systems
• Follow established procedures and service guidelines
• Meet attendance, productivity, and quality expectations
• Collaborate with team members and leadership to ensure customer satisfaction

Qualifications

Required

• High School Diploma or GED
• Strong communication and interpersonal skills
• Customer-focused mindset and problem-solving abilities
• Basic computer proficiency and ability to navigate multiple systems
• Ability to work onsite in San Antonio, TX
• Flexibility to work assigned schedules, including weekends as needed

Preferred

• Previous customer service, call center, retail, hospitality, or related experience
• Ability to work in a fast-paced environment
• Strong attention to detail and organizational skills

Training

• Paid training provided
• Training schedules are expected to align with assigned shifts
• Multiple training classes will be scheduled as hiring ramps up