Customer Service Representative

Manpower; Austin (TX); On-site; USD 55,380,000 - 74,605,000; Full time

Benefits offered by this job

Paid training

Onsite work

Job summary

ManpowerGroup and its brands are seeking a Customer Service Representative in San Antonio, TX, to provide outstanding support to a major client operation. This onsite role is a long-term temporary assignment with potential for permanent conversion.

The position offers full-time shifts from 7:00 AM to 4:00 PM or 4:00 PM to 1:00 AM, with operations running seven days a week. Paid training will be provided, and weekend availability is often required.

Qualifications

• High School Diploma or GED.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Basic computer proficiency and ability to navigate multiple systems.
• Ability to work onsite in San Antonio, TX.

Responsibilities

• Provide exceptional customer service and support to customers.
• Respond to inquiries in a professional and timely manner.
• Research, troubleshoot, and resolve customer concerns.
• Document interactions accurately in company systems.
• Follow established procedures and service guidelines.
• Meet attendance, productivity, and quality expectations.
• Collaborate with team members and leadership to ensure customer satisfaction.

Skills

Strong communication

Customer-focused mindset

Problem-solving abilities

Basic computer proficiency

Onsite work

Weekend flexibility

Education

High School Diploma or GED

Job description

$22.68/hourly Posted 4 days ago Less than 10 applies 2 min average apply

Customer Service Representative

• Location: San Antonio, TX 78249
• Pay Rate: $22.68/hour + Shift Premiums (where applicable)
• Schedule: Full-Time, Onsite
• Duration: Long-Term Temporary Assignment (8-12 Months) with Potential for Permanent Conversion

Join a Global Leader in Customer Support

We are seeking motivated and customer-focused Customer Service Representatives to join a growing team supporting a major client operation in San Antonio, TX. This is an exciting opportunity to be part of a large-scale business expansion with the potential to transition into permanent employment based on performance and business needs.

If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to hear from you.

Available Shifts

1st Shift

• 7:00 AM - 4:00 PM

2nd Shift

• 4:00 PM - 1:00 AM

Scheduling Requirements

• Operations run 7 days per week
• Weekend availability is required for many positions
• Employees may have two days off during the week depending on business needs and assigned schedules

Responsibilities

• Provide exceptional customer service and support to customers
• Respond to inquiries in a professional and timely manner
• Research, troubleshoot, and resolve customer concerns
• Document interactions accurately in company systems
• Follow established procedures and service guidelines
• Meet attendance, productivity, and quality expectations
• Collaborate with team members and leadership to ensure customer satisfaction

Qualifications

Required

• High School Diploma or GED
• Strong communication and interpersonal skills
• Customer-focused mindset and problem-solving abilities
• Basic computer proficiency and ability to navigate multiple systems
• Ability to work onsite in San Antonio, TX
• Flexibility to work assigned schedules, including weekends as needed

Preferred

• Previous customer service, call center, retail, hospitality, or related experience
• Ability to work in a fast-paced environment
• Strong attention to detail and organizational skills

Training

• Paid training provided
• Training schedules are expected to align with assigned shifts
• Multiple training classes will be scheduled as hiring ramps up

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.