Customer Service Representative

AppleOne Employment Services; Atlantic City (NJ); Remote; USD 25,000 - 26,000; Part time

Benefits offered by this job

Major medical

Dental

Vision

401k

Sick pay

Job summary

AppleOne Employment Services is seeking a Customer Service Representative for remote work from New Jersey. The role pays $18/hour monolingual and $19/hour bilingual (English/Spanish) and is a short-term contract through year-end.

Candidate must have a laptop, wired internet, and be able to work any shift between 8 AM and 8 PM EST. Required: high school diploma or equivalent; 6+ months’ experience; strong communication, data entry, and phone skills; ability to multitask in a fast-paced

Qualifications

• Minimum of 6 months experience needed.
• Strong data entry and telephone skills.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Ability to perform comfortably in a fast-paced work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently.
• Bi-lingual Spanish is a plus.

Skills

Data entry

Telephone skills

Organizational skills

Interpersonal skills

Written communication

Verbal communication

Fast-paced environment

Multitasking

Team player

Independent work

Computers

Phone systems

Headsets

Bi-lingual Spanish

Education

High School Diploma, GED, or equivalent

AA or higher degree preferred

Tools

Computers

Phone systems

Headsets

Job description

Customer Service Representative

Location: Remote / Work from home in State of New Jersey

Pay: $18/hr - monolingual / $19/hr - bilingual (Eng/Span)

Short term contract till end of Dec/Jan

Should be flexible to work any 8 hour shift between 8 AM to 8 PM EST

Should have your own equipment (Laptop) for working

Hard wired internet connection required

Education Required

• High School Diploma, GED, or equivalent
• AA or higher degree preferred.

Experience Required

• Minimum of 6 months experience needed;
• Strong data entry and telephone skills;
• Excellent organizational, interpersonal, written, and verbal communication skills;
• Ability to perform comfortably in a fast-paced work environment;
• Ability to successfully execute many complex tasks simultaneously;
• Ability to work as a team member, as well as independently;
• Previous experience with computers, phone systems, and headsets preferred;
• Previous experience in customer service and call center preferred;
• Bi-lingual Spanish is a plus.

Benefits

• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.