Customer Service Representative

SRS Distribution Inc.; Addison (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Representative, where you'll engage directly with customers and help them find the right solutions. This role is perfect for those looking to develop their sales skills and potentially grow into management positions. You'll work closely with a dedicated team, ensuring customer satisfaction while enjoying a vibrant workplace culture that values fun and success. With competitive pay and excellent benefits, this is an opportunity to build a rewarding career in a supportive environment.

Benefits

401(k) Retirement Plan with company matching

Employee Stock Purchase Program

Paid Vacation and Sick Time

Medical, Dental and Vision Benefits

Flexible Spending Accounts

Company paid Life insurance

Short-Term Disability

Employee Referral Bonus Program

Qualifications

• Experience assisting customers with purchasing needs.
• Intermediate computer skills for sales orders and transactions.

Responsibilities

• Assist walk-in customers and provide counter sales.
• Coordinate with sales force, drivers, and warehouse personnel.

Skills

Customer Service

Sales Skills

Bilingual (English and Spanish)

Intermediate Computer Skills

Education

High School Diploma

Job description

Customer Service Representative page is loaded

Customer Service Representative

Apply locations Addison, Illinois time type Full time posted on Posted Today job requisition id REQ40992

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.

Qualifications:

• Experience assisting customers with purchasing needs, either walk-ins or over the phone.
• Experience and/or interest in developing new sales opportunities through calls to potential new customers.
• Intermediate computer skills to enter sales orders and cash transactions into company software.
• Be reliable, safe and a team player.
• Embrace the mindset of the “Make Money and Have Fun!” culture.
• Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
• Authorized to work for any employer in the US without sponsorship for any length of time.
• Able to pass criminal and driving background check and a pre-employment drug test.
• Bilingual (English and Spanish) is preferred, but not required.

The base salary for this position typically falls within the range of $20.63 to $26.25 per hour. SRS/Heritage considers multiple factors including job related knowledge, skillset and experience when determining the final salary. For further information, please consult with our Talent Acquisition Partner or Hiring Leader.

Job Location:

SRS Building Products - Addison1545 W. Fullerton Ave Addison, IL 60101

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

• Competitive salaries for all team members paid weekly• 401(k) Retirement Plan with company matching• Employee Stock Purchase Program• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays• Medical, Dental and Vision Benefits

The American Dream Lives Here

Competitive salaries for all team members paid weekly

401(k) Retirement Plan with company matching

Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays

Medical, Dental and Vision Benefits

Flexible and Dependent Care Spending Accounts

Company paid Life insurance and Short-Term Disability

Additional Life Insurance and Long-Term Disability also offered

Safety Program with Bonuses for our Drivers

Employee Referral Bonus Program

About Us

At SRS Building Products, we understand you need a roof that not only looks great and provides exceptional protection from the elements, but also one that can stand the test of time. Since 2001, contractors and homeowners throughout Texas and the United States have relied on us for superior roofing products and related building materials-backed by the finest customer service, bar none. SRS Building Products offers roofing materials and accessories from a wide array of manufacturers-from asphalt composition shingles and metal roofing to wood shakes and slate. Our knowledgeable staff is here to answer questions, help you select the optimal roofing solution for each project, and eliminate any hassles. From the moment you place your order to the time it's delivered to your job site, we're by your side at every turn.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All candidates for employment must successfully complete pre-employment drug testing (where applicable) and background verification before employment is finalized.