Customer Service Rep: Quick Pay, Bonuses & Training

U-Haul; Lansing (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan

$100 hiring bonus

$300 cash bonus upon program completion

Job summary

U-Haul is seeking a Customer Service Representative in Lansing, Michigan. As part of a supportive team, you will assist customers with equipment and services while ensuring exceptional service. Responsibilities include managing rentals, cleaning and inspecting equipment, and answering customer inquiries.

The role offers education, bonuses for hiring, and potential for career advancement. Candidates should have a valid driver’s license and a high school diploma or equivalent. Apply to start today!

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based technology to manage rentals and inventory.
• Clean and inspect equipment including checking fluid levels.
• Answer questions regarding products and services.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Fill propane as needed.
• Drive a forklift after receiving certification.

Skills

Customer service

Valid driver’s license

Use of smartphone technology

Physical fitness

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Lansing, Michigan. As part of a supportive team, you will assist customers with equipment and services while ensuring exceptional service. Responsibilities include managing rentals, cleaning and inspecting equipment, and answering customer inquiries.

The role offers education, bonuses for hiring, and potential for career advancement. Candidates should have a valid driver’s license and a high school diploma or equivalent. Apply to start today!