Customer Service Rep Property Casuality

Talon Hiring Solutions; Birmingham (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

Talon Hiring Solutions is searching for a Property and Casualty Customer Service Representative to join their team in Birmingham, AL. The ideal candidate should possess excellent multitasking abilities and a commitment to providing exceptional client support.

The role requires a property and casualty license, or a willingness to obtain one, along with strong organizational skills and effective communication abilities. This is a key position in maintaining high standards of service and quality within the organization.

Qualifications

• Insurance license preferred, or willingness to obtain one.
• 1+ years of experience as a customer service representative.
• Strong organizational skills and attention to detail.
• Must be able to pass a background check.

Responsibilities

• Answer and manage multiple phone lines professionally.
• Accurately enter data and add policies into systems.
• Provide support and guidance to customers using software tools.
• Maintain organized records and ensure attention to detail.
• Collaborate with team members and other departments.

Skills

Multitasking

Data entry

Communication skills

Customer service skills

Organizational skills

Education

Property and casualty insurance license (preferred)

1+ years experience in customer service

Tools

Various software platforms

Job description

Talon Hiring Solutions is seeking a highly organized and detail-oriented Property and Casualty Customer Service Representative to join our team in Cullman, AL.

This role requires a property and casualty license

Excellent multitasking skills, the ability to manage multiple phone lines, and strong data entry capabilities to efficiently add policies into the system, assist with various software platforms, and provide exceptional support to clients.

What you will do:

• Answer and manage multiple phone lines in a professional and timely manner.
• Accurately enter data and add policies into company systems.
• Provide support and guidance to customers using various software tools.
• Maintain organized records and ensure attention to detail in all tasks.
• Multitask effectively in a fast-paced environment while maintaining high accuracy.
• Collaborate with team members and other departments as needed.
• Adhere to company policies and procedures, ensuring compliance and confidentiality.

What you will bring:

• Insurance license preferred, or willingness to obtain one
• 1+ years of experience as a customer service representative
• Strong organizational skills and attention to detail
• Ability to multitask and manage competing prioritiesProficient in using multiple software platforms
• Excellent communication and customer service skills
• Must be able to pass a background check