Property & Casualty - Customer Service Representative

Talon Hiring Solutions; Oneonta (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

A staffing agency in Oneonta, AL is seeking a detail-oriented Customer Service Representative for a full-time position. Candidates should have strong multitasking abilities and experience in customer service. Responsibilities include managing multiple phone lines, entering data accurately, and assisting clients using various software tools. Preferred qualifications include an insurance license and effective communication skills. This role offers an opportunity to join a dynamic team focused on delivering exceptional service.

Qualifications

• 1+ years of experience as a customer service representative.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage competing priorities.

Responsibilities

• Answer and manage multiple phone lines in a professional and timely manner.
• Accurately enter data and add policies into company systems.
• Provide support and guidance to customers using various software tools.

Skills

Multitasking

Data entry

Customer service

Communication

Organizational skills

Education

Insurance license (preferred)

1+ years of customer service experience

Tools

Various software platforms

Job description

Property & Casualty - Customer Service Representative

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Oneonta, AL. This role requires excellent multitasking skills, the ability to manage multiple phone lines, and strong data entry capabilities to efficiently add policies into the system, assist with various software platforms, and provide exceptional support to clients.

What you will do:

• Answer and manage multiple phone lines in a professional and timely manner.
• Accurately enter data and add policies into company systems.
• Provide support and guidance to customers using various software tools.
• Maintain organized records and ensure attention to detail in all tasks.
• Multitask effectively in a fast-paced environment while maintaining high accuracy.
• Collaborate with team members and other departments as needed.
• Adhere to company policies and procedures, ensuring compliance and confidentiality.

What you will bring:

• Insurance license preferred, or willingness to obtain one
• 1+ years of experience as a customer service representative
• Strong organizational skills and attention to detail
• Ability to multitask and manage competing priorities
• Proficient in using multiple software platforms
• Excellent communication and customer service skills
• Must be able to pass a background check

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service and Administrative

Industries

Administrative and Support Services, Insurance, and Insurance Agencies and Brokerages

About Talon Hiring Solutions:

At Talon Hiring Solutions, we specialize in connecting talented individuals with companies that value their skills and expertise. We are committed to creating opportunities for growth and success for both our clients and candidates.

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