Customer Service Rep: In-Office Growth (Finance)

Atlas Credit Company Inc; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Health insurance

Dental & Vision coverage (optional)

Paid vacation & sick time

Paid major holidays

401(k) with employer matching

Paid training & development

Career advancement

Job summary

Atlas Credit Company Inc. is hiring a Full-Time Customer Service Representative to join our in-office team in Texas. You will assist customers with accounts, answer questions, and provide friendly, professional service in person and over the phone.

This role focuses on account servicing, payment processing, and administrative support with hands-on training to help you develop the skills and confidence needed to succeed. We value teamwork and community involvement.

Qualifications

• Previous customer service experience preferred (1+ year).
• Strong phone communication and active listening skills.
• Comfortable handling high-volume calls and discussing past-due accounts professionally.
• Friendly, dependable, and customer-focused attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Basic computer and data entry skills.
• Willingness to learn and work collaboratively with a team.
• English proficiency required; bilingual English/Spanish skills are a plus.

Responsibilities

• Deliver friendly, professional customer service in person and over the phone.
• Handle a high volume of incoming and outgoing customer calls.
• Assist customers with account inquiries, payment arrangements, and account management.
• Follow up with customers regarding payments and past-due balances.
• Process customer payments accurately and efficiently.
• Assist with loan applications and data entry.
• Maintain accurate customer records and documentation.
• Resolve customer concerns and provide helpful solutions.
• Build positive customer relationships through effective communication.
• Support daily office operations and administrative responsibilities.

Skills

Phone communication

Active listening

Customer-focused

Multitasking

Attention to detail

Job description

Atlas Credit Company Inc. is hiring a Full-Time Customer Service Representative to join our in-office team in Texas. You will assist customers with accounts, answer questions, and provide friendly, professional service in person and over the phone.

This role focuses on account servicing, payment processing, and administrative support with hands-on training to help you develop the skills and confidence needed to succeed. We value teamwork and community involvement.