Customer Service Rep: Growth & Perks

Roger O’Connell - State Farm Insurance Agent; Davidson (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Signing bonus

Vision insurance

Relocation bonus

Tuition assistance

Job summary

Roger O’Connell - State Farm Agent is seeking a Customer Service Representative to join the team in Davidson, NC. The role focuses on delivering exceptional customer experiences, handling policy information, and supporting community members with essential insurance services.

You will work with a small, dedicated agency team, with internal growth opportunities and a supportive environment that values detail-oriented, customer-focused professionals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service experience

Job description

Roger O’Connell - State Farm Agent is seeking a Customer Service Representative to join the team in Davidson, NC. The role focuses on delivering exceptional customer experiences, handling policy information, and supporting community members with essential insurance services.

You will work with a small, dedicated agency team, with internal growth opportunities and a supportive environment that values detail-oriented, customer-focused professionals.