Account Associate: Growth & Client Care in Insurance

Roger O’Connell - State Farm Insurance Agent; Davidson (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

401(k) matching

Bonus based on performance

Opportunity for advancement

Job summary

Roger O’Connell - State Farm Agent in Davidson, NC is seeking an Account Associate - Team Member to support daily operations and growth through customer relations and cross-department coordination. This role emphasizes attentive service and proactive product recommendations.

You’ll grow with a supportive, performance-driven team, with health and vision coverage, PTO, and a 401(k) plan, plus advancement opportunities. This is a full-time position with compensation aligned to experience.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Roger O’Connell - State Farm Agent in Davidson, NC is seeking an Account Associate - Team Member to support daily operations and growth through customer relations and cross-department coordination. This role emphasizes attentive service and proactive product recommendations.

You’ll grow with a supportive, performance-driven team, with health and vision coverage, PTO, and a 401(k) plan, plus advancement opportunities. This is a full-time position with compensation aligned to experience.