Customer Service Representative - State Farm Agent Team Member Raleigh - NC

Danny Newton; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Health insurance

Job summary

Danny Newton - State Farm Agent in Raleigh, NC is seeking a Customer Service Representative to deliver exceptional experiences that reinforce the growth of the agency. You will assist customers with policies, coordinate with the team, and help community members while maintaining attention to detail and strong service focus.

The role offers opportunities for internal growth and a full-time schedule with benefits.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Raleigh - NC

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Health insurance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Danny Newton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $30,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.