Customer Relations Specialist — Growth & Flexible Schedule

Sig Holcomb; Conover (NC); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Bonus based on performance

Paid time off

Training & development

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Sig Holcomb - State Farm Agent in Conover, NC is seeking a Customer Relations Representative to provide exceptional service, handle inquiries, and support retention within a collaborative local agency.

The role is full-time with benefits including health insurance, a Simple IRA, paid time off, and a performance-based bonus. Opportunities for advancement exist through training and development, with a flexible schedule.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service experience

Stress management

Job description

Sig Holcomb - State Farm Agent in Conover, NC is seeking a Customer Relations Representative to provide exceptional service, handle inquiries, and support retention within a collaborative local agency.

The role is full-time with benefits including health insurance, a Simple IRA, paid time off, and a performance-based bonus. Opportunities for advancement exist through training and development, with a flexible schedule.