Customer Relations Specialist – Growth & Benefits (Insurance Team)

Danny Newton; Raleigh (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Danny Newton - State Farm Agent in Raleigh, NC is seeking a Customer Relations Representative to deliver exceptional service, handle inquiries, and support the community.

This full-time role offers salary plus commission, health insurance, a 401(k), paid time off, bonus based on performance, and opportunities for advancement through a collaborative team.

You will work with a team to maintain records and assist with retention strategies.

Qualifications

• Excellent communication and problem-solving abilities.
• Customer service experience preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Job description

Danny Newton - State Farm Agent in Raleigh, NC is seeking a Customer Relations Representative to deliver exceptional service, handle inquiries, and support the community.

This full-time role offers salary plus commission, health insurance, a 401(k), paid time off, bonus based on performance, and opportunities for advancement through a collaborative team.

You will work with a team to maintain records and assist with retention strategies.