Account Associate - State Farm Agent Team Member Davidson - NC

Rogeroconnell; Davidson (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

401(k) matching

Bonus based on performance

Opportunity for advancement

Job summary

Roger O’Connell - State Farm Agent in Davidson, NC is seeking an Account Associate - Team Member to support daily operations and growth through customer relations and cross-department coordination. This role emphasizes attentive service and proactive product recommendations.

You’ll grow with a supportive, performance-driven team, with health and vision coverage, PTO, and a 401(k) plan, plus advancement opportunities. This is a full-time position with compensation aligned to experience.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Davidson - NC

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Vision insurance

ABOUT OUR AGENCY

We’re in our 23rd year serving the Davidson community and proudly support customers across North Carolina, South Carolina, and Tennessee. Our team of 11 dedicated professionals is focused on delivering a world-class customer experience and truly caring for the people we serve.

We treat our team members like family and provide the training, systems, and support needed to build a successful career in our agency. There are real opportunities for advancement, and we take pride in helping our team grow both professionally and personally.

For our team, we offer a full benefits package that includes medical, vision, and dental coverage, life insurance, a 401(k) match, and bonus opportunities. If you’re looking for a supportive, growth-oriented environment where you can build a long-term career, this could be the right place for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Roger O'Connell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.