Customer Service & Growth Specialist | 401(k) + PTO

David Stroman; Charlotte (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Opportunity for advancement

Paid time off

Job summary

David Stroman - State Farm Agent is hiring a Customer Service Representative in Charlotte, NC for a full-time role. The position focuses on delivering exceptional customer experiences, handling policy information, changes, and claims while collaborating with the agency team to meet community needs.

The ideal candidate is customer-focused, empathetic, detail-oriented, and capable of growth within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

David Stroman - State Farm Agent is hiring a Customer Service Representative in Charlotte, NC for a full-time role. The position focuses on delivering exceptional customer experiences, handling policy information, changes, and claims while collaborating with the agency team to meet community needs.

The ideal candidate is customer-focused, empathetic, detail-oriented, and capable of growth within the agency.