Customer Service Rep for Insurance Agency | Growth & PTO

Matt Davidson - State Farm Agent; Raymore (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off (vacation and personal/s

Hiring Bonus up to $1,000

Job summary

Matt Davidson - State Farm Agent in Raymore, MO is seeking a Customer Service Representative to join a growing agency. You will establish relationships, respond to inquiries about insurance options, and support clients through policy changes and billing questions.

This full-time role offers $35,000–$50,000 per year plus commission/bonus, 401K, paid time off, and a hiring bonus up to $1,000, with room to grow in a collaborative, customer-focused environment.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Ability to learn insurance products and explain options to customers.
• Enthusiastic about helping clients manage risks.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Customer service

Communication skills

Team player

Organizational skills

Multitasking

Job description

Matt Davidson - State Farm Agent in Raymore, MO is seeking a Customer Service Representative to join a growing agency. You will establish relationships, respond to inquiries about insurance options, and support clients through policy changes and billing questions.

This full-time role offers $35,000–$50,000 per year plus commission/bonus, 401K, paid time off, and a hiring bonus up to $1,000, with room to grow in a collaborative, customer-focused environment.