Customer Service Pro — Growth-Driven Team Member

Matt Haaga - State Farm Agent; Germantown (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Matt Haaga - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of our agency. Candidates should possess strong communication skills, attention to detail, and a customer-focused mindset. Responsibilities include answering inquiries, assisting with policy updates, and processing claims.

We provide a collaborative work culture with various benefits, including a flexible schedule, health insurance, and opportunities for advancement. If you thrive in a dynamic environment and are looking for a fulfilling role, we'd love to hear from you!

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Matt Haaga - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of our agency. Candidates should possess strong communication skills, attention to detail, and a customer-focused mindset. Responsibilities include answering inquiries, assisting with policy updates, and processing claims.

We provide a collaborative work culture with various benefits, including a flexible schedule, health insurance, and opportunities for advancement. If you thrive in a dynamic environment and are looking for a fulfilling role, we'd love to hear from you!