Customer Service Representative - State Farm Agent Team Member

Matt Davis - State Farm Agent; Garner (NC); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Hourly Plus Commission

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Matt Davis - State Farm Agent is seeking a Customer Service Representative to join the team in Garner, NC. The role focuses on delivering exceptional customer experiences, handling policy information, updates, and claims, while coordinating with agency colleagues to anticipate community needs.

Ideal candidates are customer-focused and empathetic, with opportunities for advancement as demonstrated by performance and sales-minded drive within the agency.

Qualifikationen

• Excellent communication and interpersonal abilities.
• Strong attention to detail and multitasking.
• Prior customer service experience is preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication and interpersonal skills

Multitasking and detail orientation

Customer service experience

Jobbeschreibung

Benefits:

• Hourly Plus Commission
• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Matt Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.