Customer Service Pro — Insurance Team Growth & Bonuses

Matthew Maloney - State Farm Agent; Augusta (ME); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Job summary

Matthew Maloney - State Farm Agent is seeking a Customer Service Representative to generate exceptional client experiences and support the growth of a successful insurance agency. You'll resolve inquiries, coordinate with team members, and anticipate community needs.

Ideal candidates will possess strong communication skills, be detail-oriented, and have prior customer service experience. The role comes with numerous benefits including competitive salary, bonuses based on performance, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Matthew Maloney - State Farm Agent is seeking a Customer Service Representative to generate exceptional client experiences and support the growth of a successful insurance agency. You'll resolve inquiries, coordinate with team members, and anticipate community needs.

Ideal candidates will possess strong communication skills, be detail-oriented, and have prior customer service experience. The role comes with numerous benefits including competitive salary, bonuses based on performance, and opportunities for advancement.