Customer Service Rep(08826) - 139 W. Main Street

Domino's; Williamston (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's is hiring a full-time Customer Service Rep in Williamston, North Carolina. You will be responsible for answering phones, assisting customers, and ensuring delivery standards are met.

The ideal candidate should exhibit excellent customer service skills, follow safety procedures, and represent the company positively. Join our team and contribute to delivering exceptional service!

Qualifications

• Must maintain a polite and courteous manner.
• Demonstrate knowledge of the menu.
• Follow all safety procedures during deliveries.

Responsibilities

• Answer phones and assist carry-out customers.
• Follow customer WOW steps for satisfaction.
• Ensure delivery procedures are followed.

Skills

Customer service

Communication

Attention to detail

Job description

Customer Service Rep (08826) - 139 W. Main Street

• Full-time
• Job Category Org: Store Customer Service Rep

Responsibilities

• Answering the phone or assisting carry‑out customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.
• All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
• No one is allowed to clear pizzas before it is ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order NO EXCEPTION.
• No one is allowed to carry more than $20 while on the clock including personal money.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles are to be neat and clean and in positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have done Safe Delivery CBT.
• Every order is to be repeated for accuracy and name and address confirmed.

Job Location