Customer Service Rep(06219) - 10909 E. Arapahoe Pl

Dominos; Centennial (CO); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading pizza company is hiring a full-time Customer Service Representative in Centennial, Colorado. You will be responsible for providing excellent customer service by assisting customers over the phone and managing carryout orders. Responsibilities include ensuring orders are accurate, maintaining a neat appearance, and following all company procedures. Suitable candidates will demonstrate strong customer service skills and the ability to work efficiently in a fast-paced environment.

Qualifications

• Must demonstrate excellent customer service skills.
• Ability to follow procedures and maintain a clean work environment.

Responsibilities

• Assist customers in a polite manner.
• Ensure timely and accurate deliveries.
• Maintain an organized and clean workspace.

Job description

Customer Service Rep(06219) - 10909 E. Arapahoe Pl

• Full-time
• Job Category Org: Store Customer Service Rep

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra.
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered.
• No one is allowed to clear pizzas before it is ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order NO EXCEPTION.
• No one is allowed to carry more than $20 while on the clock including personal money.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles are to be neat and clean and in positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have done Safe Delivery CBT.
• Every order is to be repeated for accuracy and name and address confirmed.