Customer Service Rep(08659) - 365 N. Telluride, Mail Stop 76

Domino's; Aurora (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's is looking for a full-time Customer Service Rep in Aurora, Colorado. The ideal candidate will assist customers by answering phones and providing carryout support while maintaining a professional image and following specific operational standards.

Key responsibilities include delivering excellent customer service, ensuring accuracy in orders, and cleanliness. Applicants should have strong communication skills and a customer-oriented attitude.

Qualifications

• Ability to handle customer inquiries politely and knowledgeably.
• Must demonstrate customer service excellence.
• Attention to image and operational procedures.

Responsibilities

• Answer phone calls and assist carryout customers.
• Maintain cleanliness and proper image while delivering.
• Ensure every order is repeated for accuracy.

Skills

Customer Service

Communication Skills

Attention to Detail

Job description

Customer Service Rep (08659) – 365 N. Telluride, Mail Stop 76

• Full-time
• Job Category: Store Customer Service Rep

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard.
Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra.
All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.