Customer Service Rep06211 1136 S Colorado Blvd

Domino's Franchise; Denver (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

A pizza franchise in Denver is seeking dedicated team members who will assist customers and maintain food quality standards. Responsibilities include answering phones, ensuring customer satisfaction, and following strict food handling procedures. Ideal candidates are customer-oriented and committed to excellence.

Responsibilities

• Answering the phone or assisting carryout customers in a polite manner.
• Knowing and demonstrating customer WOW steps.
• Pizza makers must count pepperoni and ham on every order.
• Drivers must carry $1 in coin change on every delivery.
• Drivers must confirm orders for accuracy.

Job description

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps:
  1. Apologize
  2. Give them what they want
  3. Give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say “Let me get your change” on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed