Customer Service Rep(06203) - 3920 S. Broadway

SmartRecruiters, Inc.; Englewood (CO); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

SmartRecruiters, Inc. is seeking a friendly Customer Service Rep for part-time shifts at 3920 S. Broadway.

You will answer phones and assist carryout customers, being polite, knowledgeable about the menu, and representing the brand professionally. The role emphasizes accurate order handling, attentive service, and adherence to restaurant procedures. Training on WOW moments and safety policies is provided to ensure consistent, high-quality interactions with customers.

Qualifications

• Answering the phone or assisting carryout customers in a polite and courteous manner.
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra

Responsabilités

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Demonstrate customer WOW steps: apologize, give them what they want, give them something extra.
• All pizza making and handling procedures must follow established safety and hygiene rules.
• Ensure orders are completed accurately and confirmed with customers.
• Maintain professional appearance and positive image while on duty.

Connaissances

Phone etiquette

Customer service

Food service knowledge

Description du poste

Customer Service Rep(06203) - 3920 S. Broadway

• Part-time


• Job Category Org: Store Customer Service Rep

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.

Being in perfect image according to standard

Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra

All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered

No one is allowed to clear pizzas before it is ready to place in the oven

Drivers must have $1 in coin change on every delivery

Drivers must say “Let me get your change” on every order NO EXCEPTION

No one is allowed to carry more than $20 while on the clock including personal money

No one is allowed to have a pocket knife or any weapon while working

Driver vehicles are to be neat and clean and in positive image while working

Drivers are not to be routed early or checked in early from delivery

Pizza makers must wash hands prior to making products

Only proper procedure for products is allowed

Every driver must have done Safe Delivery CBT

Every order is to be repeated for accuracy and name and address confirmed

All your information will be kept confidential according to EEO guidelines.