Customer Service Rep(05894) - 2446 Old Springville Rd

Domino's; Spring Lake Estates (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's in Spring Lake Estates, Alabama is hiring a Customer Experience Representative to greet customers, take orders in person or by phone, and ensure a positive experience. You will be the face and voice of our store, delivering fast, friendly service.

Responsibilities include multi-tasking in a fast-paced setting, operating the POS system, maintaining a clean front, and addressing customer concerns with management guidance. Must be at least 16, able to pass background check.

Qualifications

• Excellent customer service skills.
• Ability to multi-task under pressure.
• Effective communication with customers and team.

Responsibilities

• Greet customers and provide a positive experience.
• Take orders in-person or by phone using POS system.
• Maintain front store appearance and cleanliness.
• Ensure curbside and in-store experiences are smooth and safe.
• Address customer concerns with management to WOW them.
• Keep orders organized and accurate.

Skills

Customer service

Communication

Multi-tasking

Safe food handling

Night/weekend availability

Tools

POS system

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality!

Daily Routine

• Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
• Take ownership of customer concerns and work with management to WOW them!
• Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Necessary Skills

• Ability to multi-task/work efficiently under pressure
• Ability to work in a fast-paced environment - Handle the Rush
• Effective communication with team members and customers
• Understand safe food handling, food storage and sanitation
• Ability to work nights and weekends
• Excellent customer service skills and basic math
• Ability to take direction from management

*Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino's standards.