Customer Service Rep05384 7709 Parkway Dr

Domino's Franchise; Leeds (AL); On-site; USD 16,531 - 20,664; Part time

Job summary

A well-known pizza delivery company is looking for a Customer Experience Representative in Leeds, Alabama. This role involves engaging with customers both in-store and over the phone, ensuring a positive experience. The ideal candidate will have excellent communication skills, be able to work efficiently under pressure, and must be at least 16 years old. Join the team and bring your personality to work!

Qualifications

• Must be 16 years of age or older to be considered.
• Ability to work nights and weekends.
• Understand safe food handling and sanitation.

Responsibilities

• Greet customers and provide them with a positive experience.
• Take customer orders in-person or over the phone.
• Maintain the front of the store clean.
• Take ownership of customer concerns.
• Ensure orders are organized and accurate.

Skills

Effective communication

Customer service skills

Ability to multi-task

Basic math

Ability to work in a fast-paced environment

Job description

Job Description

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality!

Daily Routine

• Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
• Take ownership of customer concerns and work with management to WOW them!
• Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Necessary Skills

• Ability to multi-task/work efficiently under pressure
• Ability to work in a fast-paced environment - Handle the Rush
• Effective communication with team members and customers
• Understand safe food handling, food storage and sanitation
• Ability to work nights and weekends
• Excellent customer service skills and basic math
• Ability to take direction from management

*Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino’s standards.