Customer Service Rep(05384) - 7709 Parkway Dr

Domino's; Leeds (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Leeds, AL is seeking a Customer Service Representative to be the face and voice of the store, ensuring a positive experience whether in-store or by phone. You will greet customers, take orders, and maintain a clean, welcoming front while supporting drive-up and curbside options.

The role emphasizes multitasking in a fast-paced environment, clear communication, basic math, and adherence to food safety standards.

Qualifications

• Ability to multi-task in a fast-paced store environment.
• Demonstrates effective communication with customers and team.
• Knowledge of safe food handling, storage and sanitation.
• Willingness to work nights and weekends.
• Strong customer service and basic math skills.
• Ability to take direction from store management.

Responsibilities

• Greet customers and provide a positive, engaging experience.
• Take customer orders in-person or by phone using POS.
• Keep front of store clean and welcoming.
• Support drive-thru, curbside, and contactless pickup experiences.
• Own customer concerns and escalate to management.
• Ensure orders are organized, accurate, and up to standards.

Skills

Multi-tasking

Fast-paced environment

Effective communication

Food safety knowledge

Night & weekend availability

Customer service

Basic math

Follow directions

Job description

Customer Service Rep(05384) - 7709 Parkway Dr

• Full-time
• Job Category Org: Store Customer Service Rep

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality!

Daily Routine

• Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
• Take ownership of customer concerns and work with management to WOW them!
• Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Necessary Skills

• Ability to multi-task/work efficiently under pressure
• Ability to work in a fast-paced environment - Handle the Rush
• Effective communication with team members and customers
• Understand safe food handling, food storage and sanitation
• Ability to work nights and weekends
• Excellent customer service skills and basic math
• Ability to take direction from management

*Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino’s standards.