Customer Service Rep(05894) - 2446 Old Springville Rd

Domino's; Birmingham (AL); On-site; USD 13,776 - 20,664; Full time

Job summary

Domino's is hiring a Customer Experience Representative in Birmingham, Alabama. This role focuses on providing engaging and positive interactions with customers, whether in the store or over the phone.

You will be responsible for greeting customers, handling orders, and ensuring a clean and welcoming environment. Ideal candidates should possess excellent customer service skills and the ability to work efficiently under pressure.

Qualifications

• Ability to multi-task/work efficiently under pressure.
• Ability to work in a fast-paced environment.
• Must be at least 16 years old and pass a background check.

Responsibilities

• Greet customers and provide engaging experiences.
• Take customer orders in-person or over the phone.
• Maintain cleanliness and organization in the store.

Skills

Effective communication

Customer service skills

Multi-tasking

Basic math

Job description

Job Description

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality!

Daily Routine

• Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
• Take ownership of customer concerns and work with management to WOW them!
• Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Necessary Skills

• Ability to multi-task/work efficiently under pressure
• Ability to work in a fast-paced environment - Handle the Rush
• Effective communication with team members and customers
• Understand safe food handling, food storage and sanitation
• Ability to work nights and weekends
• Excellent customer service skills and basic math
• Ability to take direction from management
• Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino’s standards.