Customer Service Rep (02918) - 2501 Broadway St

Domino's; Quincy (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Career advancement

Paid training

Job summary

Domino's Customer Service Representative position seeks a friendly, professional individual to ensure positive customer experiences. You will handle calls, online orders, and in-person inquiries with efficiency, while upselling items and maintaining a welcoming store environment.

Responsibilities include assisting with orders, processing payments, and providing accurate information about menu options in a fast-paced setting. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• A team player who is punctual and has a positive attitude.
• Able to communicate verbally with customers and co-workers to process orders in person or over the phone.
• Excellent communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Customer service

Communication

Team player

Punctual

Friendly demeanor

Fast-paced environment

Job description

Job Description

As a Customer Service Representative, you’ll ensure positive experiences for Domino’s customers by handling calls, online orders, and in‑person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in‑person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast‑paced environment.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Additional Information

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.