Customer Service Rep (02701) - 123 W Calhoun St

Domino's; Macomb (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Job summary

Domino's in Macomb, IL is seeking a Customer Service Representative to deliver friendly service across in-store, phone, and online channels. You will help with orders, pizza customization, and answering menu questions in a fast-paced environment.

The role emphasizes empathy, accuracy, and the ability to upsell promotions while maintaining a clean, welcoming store atmosphere. Training is provided by a leading brand, with growth opportunities within the company.

Qualifications

• Ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.
• At least 16 years of age.
• Team player with punctuality and a positive attitude.
• Comfortable talking to customers.

Responsibilities

• Provide friendly and attentive service to customers in person, on the phone, or online.
• Assist customers with orders, pizza customization, and menu questions.
• Upsell menu items and promotions to enhance satisfaction.
• Handle inquiries and complaints with empathy and professionalism.
• Enter orders accurately and process payments.
• Maintain cleanliness and organization within the store.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Customer Service Rep (02701) - 123 W Calhoun St

• Full-time
• Job Category Org: Store Customer Service Rep

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.