Customer Service Rep (01579) - 4315 McMasters Ave

Domino's; Hannibal (MO); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401k

Internal promotion opportunities

Discounts on Pizza

Job summary

Domino's in Hannibal, Missouri, is looking for a Customer Service Representative to provide exceptional service to customers through phone and in-person interactions. The role involves assisting customers with their orders, ensuring a pleasant dining experience, and effectively resolving any issues that may arise.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. This position offers benefits such as health insurance, 401k, and opportunities for internal promotion.

Qualifications

• Must be at least 16 years of age.
• Comfortable talking to customers.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide friendly and attentive service to customers.
• Assist with placing orders and answering questions.
• Upsell menu items and promotions.
• Handle inquiries and complaints professionally.
• Accurately enter orders and process payments.
• Maintain cleanliness and organization.

Skills

Friendly service

Communication skills

Team player

Punctuality

Job description

Job Description

Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.