Customer Service Rep(01756) - 2110 Park Ave

Domino's; Muscatine (IA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health insurance

Significant discounts on pizza

Career opportunities for internal promotion

Job summary

Domino's in Muscatine, Iowa, is looking for a full-time Customer Service Representative. In this role, you will provide a positive experience for customers by handling calls, assisting with online orders, and addressing inquiries with professionalism.

The ideal candidate will be friendly, punctual, and efficient in a fast-paced environment. Benefits include health insurance, training, and significant discounts on pizza.

Qualifications

• Friendly and approachable with the ability to talk to customers.
• Can work efficiently in a fast-paced environment.
• Minimum age of 16 years required.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in person.
• Assist customers with placing orders and answering menu questions.
• Handle inquiries, concerns, and complaints with empathy.

Skills

Effective verbal communication

Customer service orientation

Punctuality

Ability to work in a fast-paced environment

Job description

Customer Service Rep (01756) – 2110 Park Ave

Full‑time position

Job Category: Store Customer Service Rep

Job Description

As a Customer Service Representative, you will provide a positive experience for Domino’s customers. This includes handling calls, assisting with online orders, and addressing in‑person inquiries with professionalism and efficiency.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Job Requirements

• Team player who is punctual and has a positive attitude.
• Friendly and approachable, comfortable talking to customers.
• Can work efficiently in a fast‑paced environment.
• Effective verbal communication with customers and co‑workers.
• Excellent communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.
• Minimum age of 16 years.

Benefits

• Fast‑paced, fun and rewarding working environment.
• Full training with an industry‑leading brand.
• Health insurance.
• Excellent career opportunities for internal promotion.
• Significant discounts on pizza.

Job Location