Customer Service Rep 02918 2501 Broadway St

Domino's Franchise; Quincy (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k

Internal promotion opportunities

Discounts on pizza

Job summary

A leading pizza company is looking for a Customer Service Representative in Quincy, Illinois. Responsibilities include providing friendly service, assisting with orders, and resolving customer concerns. Candidates should possess excellent communication skills and a positive attitude, along with the ability to thrive in a fast-paced environment. Benefits include health insurance, 401k, and discounts on pizza. This is an excellent opportunity for growth within the company.

Qualifications

• Team player with a positive attitude.
• Comfortable engaging with customers.
• Ability to work in fast-paced settings.

Responsibilities

• Provide friendly and attentive service to customers.
• Assist customers with orders and menu inquiries.
• Upsell additional items and promotions.

Skills

Customer service

Communication skills

Teamwork

Punctuality

Flexibility

Job description

Job Description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative , you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities:

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications:

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Additional Information

Benefits:

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.