Customer Service Rep (01735) - 1606 1st Ave E

Domino; Newton (IA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Health insurance

401k

Internal promotions

Pizza discounts

Full training

Job summary

Domino's in Newton, IA is hiring a full-time Customer Service Representative. You will greet customers, take calls, process orders, upsell menu items, and resolve issues in a fast-paced store environment. Excellent communication and a positive attitude are essential.

Requires ability to multitask in-person and on the phone, flex scheduling including evenings and weekends, and teamwork with staff. Benefits include health insurance, 401k, full training, and pizza discounts, with opportunities for

Qualifications

• Customer-facing communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide friendly and attentive service to customers in-store and over the phone.
• Assist customers with placing orders, answering questions, and processing payments.

Job description

Customer Service Rep (01735) - 1606 1st Ave E

• Full-time
• Job Category Org: Store Customer Service Rep

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.

Job Location