Customer Service Rep (01788) - 1027 Main St

Domino's; Keokuk (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Full training

Internal promotion opportunities

Job summary

Domino's is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with efficiency and professionalism.

You will assist with orders, answer menu questions, and upsell promotions while maintaining a clean store environment and accurate order entries. Excellent communication and a friendly demeanor are essential for success in a fast-paced setting.

Qualifications

• Team player with punctuality and a positive attitude.
• Comfortable talking to customers and coworkers.
• Able to work efficiently in a fast-paced environment.
• Excellent spoken communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.
• Must be at least 16 years old.

Responsibilities

• Provide friendly service over the phone, online, and in person.
• Assist customers with placing and customizing orders.
• Upsell menu items and promotions to increase satisfaction.
• Handle inquiries, concerns, and complaints professionally.
• Enter orders accurately and process payments.
• Maintain store cleanliness and organization.

Skills

Team player

Positive attitude

Fast-paced environment

Verbal communication

Interpersonal skills

Flexible schedule

16+ years old

Job description

Job Description

As a Customer Service Representative, you’ll ensure positive experiences for Domino’s customers by handling calls, online orders, and in‑person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in‑person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast‑paced environment.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Additional Information

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.