Customer Service Rep (01772) - 711 W Pleasant St

Domino's; Knoxville (IA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k

Career advancement

Pizza discounts

Job summary

Domino’s is hiring a Customer Service Representative at 711 W Pleasant St. You’ll greet customers, take orders, answer questions, and help with in-store and phone orders in a fast-paced setting.

Join a team that delivers friendly service, supports customers, and promotes Domino’s promotions while maintaining store cleanliness and efficiency.

Qualifications

• Customer service experience or aptitude.
• Strong verbal and written communication skills.
• Ability to work effectively in a team.

Responsibilities

• Provide friendly service over the phone, online, and in-store.
• Assist customers with placing orders and menu questions.
• Upsell items and promotions to boost satisfaction.
• Handle inquiries, concerns, and complaints with professionalism.
• Enter orders accurately and process payments.
• Keep the store clean and organized.

Skills

Customer service

Communication

Teamwork

Multitasking

Problem solving

Job description

Customer Service Rep (01772) - 711 W Pleasant St

• Full-time
• Job Category Org: Store Customer Service Rep

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in‑person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in‑person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast‑paced environment.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.