Customer Service Rep(02869) - 1453 E Hyde Park Blvd

SmartRecruiters, Inc.; Chicago (IL); On-site; USD 26,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative for our Chicago store. The role handles in-person, phone, and electronic orders, requires friendly, energetic demeanor, and a memorized menu knowledge.

You will resolve inquiries, process payments, and help with food preparation while keeping the front area clean. Training is provided, and punctual, reliable team players are encouraged to apply.

Qualifications

• Must be able to deal directly with customers by phone, electronically, or face to face.
• Strong verbal and written communication to process orders and take inquiries.
• Ability to perform basic arithmetic for monetary changes and receipts.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Keep the front of the store clean and tidy.

Skills

Customer service

Communication skills

Cash handling

Order entry

Tools

Touch screen POS

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Customer Service Representative

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Additional Information

All your information will be kept confidential according to EEO guidelines.

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