Customer Service Rep(02706)

SmartRecruiters, Inc.; Aurora (IL); On-site; USD 18,000 - 23,000; Full time

Job summary

SmartRecruiters, Inc. is seeking Customer Service Representatives to assist customers in person, on the phone, or electronically. You will memorize our menu, take orders, process payments on the touch screen system, and ensure friendly, accurate service.

Starting pay rate is $15/hr. Training is provided on the job. You should be clean, personable, energetic, dependable, punctual, and a quick learner.

Qualifications

• Verbal communication with customers and co-workers to process orders.
• Ability to add, subtract, multiply and divide accurately.
• Make correct monetary change and handle transactions.
• Enter orders using keyboard or touch screen on the system.

Responsibilities

• Deal directly with customers by phone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep and keep the front of the store clean.

Skills

Customer service

Verbal communication

Face-to-face interaction

Cash handling

Attention to detail

Keyboard/touch input

Tools

Touchscreen computer

Calculator

POS system

Job description

Job Description

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

We are looking for people who are

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay rate is $15/hr

Additional Information

All your information will be kept confidential according to EEO guidelines.