Customer Service Rep02784 6613 Cermak Rd

Domino's Franchise; Berwyn (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A well-known food service franchise in Illinois is seeking a Customer Service Representative to engage directly with customers through various channels. Responsibilities include managing inquiries, handling complaints, and assisting with food preparation. Ideal candidates are outgoing, punctual, and possess strong communication skills. Training is provided, allowing for quick learning and integration into the team. Join a dynamic environment where customer satisfaction is paramount.

Qualifications

• Ability to communicate verbally with customers and co-workers.
• Ability to add, subtract, multiply, and divide accurately.
• Motor coordination skills to make precise movements quickly.

Responsibilities

• Deal directly with customers by telephone, electronically, or face to face.
• Handle and resolve customer inquiries and complaints.
• Assist in preparing food products.

Skills

Customer service skills

Communication skills

Time management

Job description

Job Description

Customer Service Representative

The following general description applies to all Customer Service Representatives.
Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person on our touch screen computer system.
Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly
(may use calculator). Must be able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination between eyes and hands/fingers
to rapidly and accurately make precise movements with speed. Ability to enter orders using a
computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Qualifications:
Additional Information

All your information will be kept confidential according to EEO guidelines.