Customer Service Rep(09168) - 18W333 Roosevelt Road

SmartRecruiters, Inc.; Lombard (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

SmartRecruiters, Inc. in Lombard, IL is seeking a part-time Store Customer Service Representative to greet customers, take orders, and provide friendly help at the front line.

You will handle inquiries, resolve complaints, and maintain a clean, organized store while memorizing the menu and using a touch screen system to process orders. On‑the‑job training is provided, with emphasis on accurate cash handling, fast service, and upbeat communication with customers and coworkers.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to handle monetary transactions accurately.
• Strong verbal and written communication skills.

Responsibilities

• Deal directly with customers by phone, electronically, or face to face.
• Have memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile and provide friendly service to all customers.
• Prepare all food products.
• Keep the front of the store clean.

Skills

Customer service

Communication

Cash handling

Multitasking

Food service

Tools

POS touch screen

Job description

• Part-time
• Job Category Org: Store Customer Service Rep

Job Description

The following general description applies to all Customer Service Representatives. Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible