Customer Service Rep(02784) - 6613 Cermak Rd

Domino's; Berwyn (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

Domino's in Berwyn, IL is seeking a Customer Service Representative to greet customers, take orders, and ensure accuracy on our touch-screen system. The role emphasizes friendly communication, reliability, and a quick, precise handling of transactions.

Responsibilities include answering phones, processing in-person orders, and helping maintain a clean, welcoming storefront. Prior experience is not required; on-the-job training is provided, and a positive attitude is valued.

Qualifications

• Customer service experience or aptitude preferred.
• Strong communication and listening skills required.
• Ability to handle cash and provide accurate change.
• Must be reliable, punctual and able to work in a fast-paced environment.

Responsibilities

• Deal directly with customers by phone, electronically or in person.
• Have memorized knowledge of our menu and services.
• Handle and resolve customer inquiries and complaints.
• Assist in food preparation and keep front of store clean.
• Process orders accurately using touch-screen system.

Skills

Customer service

Communication

Cash handling

Teamwork

Job description

Job Description

Customer Service Representative

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system.

Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

Clean Cut & Personable

Outgoing & Energetic

Dependable, Reliable & Punctual

Prompt & Responsible

Quick Learner & Self Motivated

Additional Information

All your information will be kept confidential according to EEO guidelines.