Customer Service Rep(02648) - 320Broadway St

SmartRecruiters, Inc.; New Haven (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative to interact with customers in person, by phone, or electronically at 320 Broadway St. This full-time position requires memorized knowledge of the menu, friendly communication, and accuracy in processing orders.

You will help prepare food items, maintain store cleanliness, and handle inquiries and complaints with a positive attitude. Training is provided, and candidates should have strong verbal and numeric skills for cash

Qualifications

• Experience in customer service preferred.
• Ability to process orders accurately and quickly.
• Cash handling and basic math should be comfortable.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Help keep the store clean.

Skills

Verbal communication

Written communication

Customer service

Order processing

Job description

Customer Service Rep(02648) - 320Broadway St

• Full-time
• Job Category Org: Store Customer Service Rep

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Help keep the store clean.

Training - Orientation and training provided on the job.

Communication Skills -

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

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